Experts Advice

Do let the mattress breath.
Just like any other new product, a new mattress might have a residual odor left over from the manufacturing and packaging process. To help dissipate the “new product” scent, you should remove the packaging and let the mattress air-out before putting on any linens or mattress protection. Weather permitting; you can expedite the process by opening the bedroom windows.

Do rotate your mattress.
It is highly recommended that you occasionally rotate your mattress even if it is not required by your product warranty. Rotating your mattress will allow the padding materials to settle evenly and reduce body impressions. Body impressions are a normal occurrence in premium bedding where the upholstery layers settle and conform to your body shape for support. Rotating your mattress will increase the comfort-life and longevity of the product.

Do use a mattress protector or mattress pad.
A washable mattress protector is a must to protect your mattress from stains, soiling and liquid damage. Stain and soiling of a mattress will void the manufacturer’s product warranty. A breathable and water resistant mattress protector is best for sanitation and protection of your investment.

Do use a sturdy and appropriate support system.
Most mattresses must have a strong foundation or frame to perform properly. See your warranty for frame instruction that will satisfy and comply with the warranty requirements. In general, queen and king beds require a support system with a rigid center support.

Do purchase a mattress ‘set’.
A mattress and its matching foundation/ box spring are designed to work together to maximize support and longevity of product performance. Although a box spring doesn’t show wear, they generally wear just like a mattress over time. Using your old box spring with a new mattress will damage the mattress and cause unsatisfactory support performance.

Don’t remove sewn tags.
The information printed on ‘law-tags’ and other sewn on labels provide important information about your product and serve as a means of identification should you have a warranty claim. Removal of tags is not illegal but it may void your rights to warranty coverage.

Don’t allow your mattress set to become stained or soiled.
A mattress protector is very important for sanitary reasons and also to protect your warranty rights. A mattress or foundation that becomes stained or soiled will void your warranty.

Don’t use harsh chemicals or dry-cleaning type fluids to clean your mattress.
Such chemicals may damage the internal components of the mattress. Vacuuming and spot cleaning with a mild detergent are recommended to help keep the product sanitary.

Don’t bend or fold your mattress.
Excessive bending or folding of the mattress, when moving product from one location to another, will cause unnecessary damage and void your warranty.

Don’t jump or stand on your mattress.
Although using your mattress as a trampoline is fun, abuse of this kind will surely damage the internal components and void your warranty.

Don’t use handles to lift mattress.
The sewn on handles are intended to help rotate and position the mattress while lying flat on a box-spring or foundation. Handles sewn to a mattress are not designed to support the full weight of the mattress and generally are not covered under the warranty. 7

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